At My Turmerick Secret , we deeply value your trust and are steadfastly committed to protecting your personal information. This Privacy Policy outlines the methods by which we collect, utilize, and safeguard your data when you visit our website, [www.myturmericksecret.com] (the “Site”), or make a purchase from us.

1. Information We Collect 

When you visit or interact with our Site, we may collect several types of information about you, which include:

a. Personal and Contact Information: This encompasses your name, billing address, shipping address, email address, and phone number.

b. Payment Details: We collect necessary payment information such as credit card, debit card, or UPI details to process your transactions.

c. Order Information: This covers details related to the products you purchase, your complete order history, and any stated product preferences.

d. Device and Usage Information: We automatically collect data about your access to the Site, including your IP address, web browser type, time zone setting, information regarding cookies installed on your device, and details about your browsing behavior (which pages you view and how you interact with the Site).

e. Marketing Preferences: If you choose to opt in, we collect your stated preferences regarding newsletters, SMS updates, and promotional communications.

2. How we Use Your Information

The information we collect serves several crucial purposes in managing our business and providing you with service:

We use the collected information to:

a. Order Fulfillment: To efficiently process, fulfill, and deliver your product orders and manage related logistics.

b. Financial Processing: To accurately process payments, manage returns, and issue necessary invoices and receipts.

c. Customer Communication: To communicate effectively with you regarding the status of your orders, respond to your inquiries, and provide necessary customer support.

d. Marketing: To send you relevant marketing updates, offers, and information about new product launches, strictly based on your opt-in consent.

e. Site Improvement: To analyze and enhance your experience on our Site, including personalizing your shopping journey and improving the overall functionality of the platform.

f. Security and Fraud Prevention: To screen for potential risk and fraudulent activity, and generally to improve and maintain the security of our Site.

3. Sharing Your Information

We are committed to protecting your privacy and do not sell your personal data to outside parties. We only share your information with the following trusted third-party partners as strictly necessary to operate our business and provide you with service:

a. Platform Provider (Shopify): We share information with Shopify, our e-commerce platform, which securely hosts and powers our online store.

b. Payment Gateways: Data is shared with secure payment processors to finalize transactions, process payments, and prevent fraud.

c. Shipping & Logistics Partners: Your name, address, and contact information are shared with our courier partners to facilitate the efficient delivery of your orders.

d. Analytics and Marketing Tools: We utilize tools like Google Analytics and Meta Ads Manager to analyze Site usage, measure the effectiveness of our marketing campaigns, and target communications relevant to your interests.

4. Your Rights

Depending on your jurisdiction and location, you may possess the following rights regarding the personal information we hold about you:

a. Access and Correction: You have the right to request access to, update, or correct inaccuracies in the personal information we maintain about you.

b. Opt-Out of Marketing: You may choose to opt out of receiving marketing communications from us at any time. This can typically be done by clicking the “unsubscribe” link provided in any marketing email or by contacting us directly.

c. Right to Erasure (Deletion): You have the right to request the deletion or removal of your personal data, subject to any necessary legal requirements for retention (such as order history required for accounting purposes).

d. Withdrawal of Consent: You have the right to withdraw any consent you previously gave for the processing of your personal data at any time.

5. Data Retention

We retain your Personal Information, including order history and related details, for our records only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will continue to hold this data unless and until you specifically request its deletion, or as required for us to comply with applicable legal, tax, or accounting obligations.

6. Cookies

Our Site utilizes "cookies," which are small data files placed on your device, to enhance your overall experience. These cookies serve the following functions:

a. Preference Recognition: To remember your settings and preferences for future visits.

b. Browsing Improvement: To analyze Site traffic and optimize the functionality and efficiency of your browsing experience.

c. Marketing Relevance: To help us deliver relevant advertisements and offers based on your browsing behavior.

You maintain the ability to manage or disable cookies at any time through your individual web browser settings; however, please be aware that disabling cookies may negatively affect the full functionality and personalized experience of our Site.

7. Security

We employ robust measures to safeguard your personal data from unauthorized access, loss, misuse, or alteration. These measures include the use of industry-standard encryption technologies, maintenance of secure servers, and enforcement of strict restricted access protocols for all data handling and storage.

8. Updates To this Policy 

We may update this Privacy Policy periodically to reflect changes in our operational practices, legal requirements, or regulatory standards. Any updated versions will be posted immediately on this page, and the policy will include a revised effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise any of your rights concerning your personal data, please contact us directly at:

Email: info@myturmericksecret.com